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When you appoint Harris Balcombe you get access to directly employed professionals, including:
- Chartered Loss Adjusters
- Chartered Surveyors
- Chartered Accountants
We make complex claims easier…
The Incident
Time: Tuesday 10th November 2009
Incident: Major fire
Scope of damage: Over 100 fire fighters in attendance, finally leaving 4 days later
The Consequences
Stock: Destroyed
Plant: Destroyed or rendered inoperable by smoke damage
Office & Lab accommodation: Obliterated
The Team
Brian Wylie –Harris Balcombe Qualified Surveyor – major losses
John Williams – Partner, Harris Balcombe Chartered Loss Adjuster specialising in Business Interruption and material damage with extensive knowledge of adjusting
Ian Christie – Harris Balcombe Chartered Loss Adjuster expertise in Plant and Equipment
Jonathan Samuelson – Partner, Harris Balcombe Business Interruption expert & Chartered Accountant
The Outcome - 2010
Extensive building work completed
Plant & machinery overhauled or replaced
Office refurbished
Laboratory reinstated
Orders rolling off the production line and being shipped to customers
Team Work In Action
Before the fire was out a team with all the required skills had been assembled.
The first task was to help the client mitigate their losses. Jointly analysing the options was critical. How would their disaster recovery plan impact on their claim? How would they maintain production to ensure their reputation remained intact without jeopardising their claim? How would they retain their market share with production capabilities decimated?
The claims team quickly addressed the issues, not least how to deal effectively with transfer pricing issues between the sister and Scottish company if production was switched and how to speedily replace the printing presses.
With the support of the claims team the client was quickly able to:
Transfer some production and UK workforce to the sister company in Germany
Sub contract work to a Swiss company
Rent printing facilities in Cumbria for utilisation by UK staff
The team’s negotiations concentrated on the claim quantum and the interim payments that the client needed to maintain their service to their customers and their market position.
Quick action by our team meant that the client was able to concentrate on their business and not their claim. The result was retention of their entire customer base with very minimal loss of turnover.