Take a look at what our clients say about our service.
Common issues
The most important aspect of negotiating water damage claims is being able to identify accurately the damage that has been caused and the extent of remedial work, including adequate drying. If a business suffers water damage they have other things to consider, such as the impact on profits, and business interruption. The biggest issues are:
- Establishing liability so there can be no questions around settlement
- Quantifying the damage caused, the true costs of reparation and projecting losses on other aspects like loss of profits where it might be applicable
- Demonstrating that sums insured in the policy were calculated accurately and adequately maintained
- Investigating the cause of the incident to establish any potential for third party recovery, especially if the incident exposes a potential for underinsurance or no insurance
Our Expertise
We have a team of loss assessors who specialise in material damage claims caused by water damage. In addition we directly employ Chartered Surveyors who understand how water damage can affect buildings structures and the remedial action that might be needed to put things right. We also know when to instruct specialists to assist in establishing the causes of water damage claims
Why Appoint Us
It is not simply employing loss assessors and Chartered Surveyors to work on water damage claims, its making loss assessors and Chartered Surveyors with experience of quantifying and negotiating water damage claims available to policyholders that makes the real difference. Our team have unprecedented experience in this highly complex area.
What To Do Next
Take advantage of our free consultation process. We can give you an open and honest assessment of how we might be able help. Call our consultation hotline now on 0844 544 1699 or, if you prefer drop us an e-mail with some basic information and a suitable time to contact you and we’ll get back to you.
You can also speak to any of our regional offices:
Jargon Buster
It’s easy to get confused between Loss Assessors and Loss Adjusters.
Loss Assessors are appointed by individuals and businesses to negotiate settlement of a claim with your insurers
Loss Adjusters Traditionally, Loss Adjusters are appointed by the policyholder's insurers to assess the validity and size of the claim based on the policy terms & conditions. Harris Balcombe employ qualified Loss Adjusters who we have retrained to only look after the interests of the policyholder.









