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Domestic Claims Fees

Expert help when you need it most

Harris Balcombe has been representing home owners making an insurance claim for five generations. We are confident our expertise can help you get a higher settlement than if you handled your claim on your own.

Free consultation

To begin with, you will have a free consultation where we will talk through how we can best help you. We will explain every option available to you and identify any problems we think may arise during your claim.

You can also ask us any questions you have, including anything you may have been concerned about asking your insurance company, or any other appointed representative.

Estimated fees

After your consultation, we will give you an estimate of the fee we might need to charge you, depending on your individual circumstances.

Free support

If your home needs refurbishing, we have a national network of skilled contractors, such as 24/7 emergency contractors, restoration specialists, builders and chartered surveyors. Using them also means we can provide our service to you free of charge, as we are paid a management fee by our network.


Alternatively, you may wish to use your own building contractors which is fine and we can discuss all the options available to you for this.


At Harris Balcombe, we offer two fee structures for our clients to choose from.

  • Option 1: Zero % Model
    If you decide to use all of our support services to handle your claim for your domestic or commercial property, our services can be delivered with no direct cost to you. In this instance, our approved Chartered Surveyors and Insurance approved contractors will pay us a management fee to oversee the claim. The insurance company pays the contractors and surveyors as part of your claim, which leaves nothing for you to worry about.
  • Option 2: Percentage of Claim Value
    Some of our clients prefer to use their own contractors or receive a cash settlement to reinstate themselves. In this instance, our fees are based on a percentage of the value of the claim plus VAT and are payable on all amounts received by you or anybody on your behalf under the policy, third party or any other recovery process.




At this point, you would hope that your insurance company is there to help but unfortunately this is not the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.

  • Over 5000
    Successful Claims
    As the UK’s leading insurance claims consultants, you can be confident you have the best team on your side
  • Best Assessors
    Unlike other parties involved in the claims process, you are our sole priority
  • Minimise Stress
    Keep stress to a minimum by managing all aspects of the claims process
  • Get your entitlement
    Get the compensation you are entitled to by negotiating with insurers on your behalf
  • Get your life back
    Get back to normal life as quickly as possible by organising any support you need


Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...