Unfortunately, there are situations where businesses are targeted and damaged intentionally for whatever reason. It’s stressful enough dealing with a police investigation following this misfortune, let alone the time and effort trying to make an insurance claim for the damage.
Your dedicated Loss Assessor will guide you step-by-step so you can get any repairs and replacements in order to commence business as usual with as little disruption as possible. Business owners often need professional guidance and a plan of action to get back up and running as well as their entitled settlement.
As soon as you make a claim, your insurers will work with experts, such as building surveyors, to find a reason to minimise how much they pay you out in your entitlement. Their loss adjusters will scrutinise your policy to look for ways in which you have not complied. The vast amount of experience and resources at their disposal can leave you feeling vulnerable at a time of anguish, which is why using our team of professionals is invaluable.
As the UK’s most experienced team of insurance claim consultants and loss assessors, we have what it takes to deal with complex business claims. We will give you the best possible chance of getting a fair settlement.
We have the most experienced team of business damage insurance experts in the UK who specialise in large and complex claims, such as malicious behaviour towards any business. Although these damage claims are not simple, the loss adjusters appointed by insurers often present them in a way that makes them more complex.
We are here to save you the hassle and stress of this added burden. Our team has the skills and knowledge necessary to work through such complexities. We will take an active role in reducing the impact the incident has on your business, so you can recover as soon as possible.
At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
How to respond to a Loss Adjuster
Why they ask
This is to compare your version of events against your policy coverage and timelines.
Smart answer
Always stick to the facts. Avoid speculation or emotional exaggeration.
With a loss assessor
A loss assessor will help you structure your account clearly so you don’t over- or under-share.
How to respond to a Loss Adjuster
Why they ask
They’re basically verifying if the event falls within your coverage period.
Smart answer
Be as specific as possible with the date and time.
Avoid
'I think it was last week sometime...'
Tip
A loss assessor will ensure that this matches other documentation, like alarm logs or photos.
How to respond to a Loss Adjuster
Why they ask
They want to confirm the circumstances and establish liability or negligence.
Smart answer
Answer honestly and clearly, and mention if others were present.
Tip
If others witnessed the event, a loss assessor may advise collecting statements from them to bolster your claim.
How to respond to a Loss Adjuster
Why they ask
They want to validate the items you’re claiming for.
Smart answer
Where possible, provide receipts, invoices, photos or warranty documents.
No receipts?
No stress, a loss assessor may be able to help you establish the value using alternative methods.
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...