In the unfortunate event of a fire, landlords may face challenges such as insurance claims, property devaluation, and the need for swift restoration to minimise rental income losses. Harris Balcombe understands the unique complexities that arise in the aftermath of a fire, and we are here to guide landlords through the intricate process of navigating insurance claims and property restoration.
Our experienced team of loss assessors specialises in thoroughly assessing fire damage, ensuring that every aspect, from structural issues to smoke and water damage, is accounted for in the claims process. We work tirelessly to expedite the claims process, minimising downtime and maximising the chances of a favourable settlement for our clients.
Our expertise extends beyond mere claims management; we assist landlords in liaising with insurers, coordinating emergency repairs, and facilitating communication with tenants. By entrusting Harris Balcombe with the management of your fire-related insurance claim, you can rest assured that every effort will be made to safeguard your property's value and streamline the path to recovery, allowing you to return to leasing as quickly as possible.
Contact Our 24/7 Helpline. Call us on 0330 022 9179 for a free consultation. Alternatively you can fill in our contact form.
At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
How to respond to a Loss Adjuster
Why they ask
This is to compare your version of events against your policy coverage and timelines.
Smart answer
Always stick to the facts. Avoid speculation or emotional exaggeration.
With a loss assessor
A loss assessor will help you structure your account clearly so you don’t over- or under-share.
How to respond to a Loss Adjuster
Why they ask
They’re basically verifying if the event falls within your coverage period.
Smart answer
Be as specific as possible with the date and time.
Avoid
'I think it was last week sometime...'
Tip
A loss assessor will ensure that this matches other documentation, like alarm logs or photos.
How to respond to a Loss Adjuster
Why they ask
They want to confirm the circumstances and establish liability or negligence.
Smart answer
Answer honestly and clearly, and mention if others were present.
Tip
If others witnessed the event, a loss assessor may advise collecting statements from them to bolster your claim.
How to respond to a Loss Adjuster
Why they ask
They want to validate the items you’re claiming for.
Smart answer
Where possible, provide receipts, invoices, photos or warranty documents.
No receipts?
No stress, a loss assessor may be able to help you establish the value using alternative methods.
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...