Falling victim to a theft is not just costly, it is often incredibly frustrating and disheartening.
Getting your rightful compensation from insurers can be one of the most stressful aspects of recovering from a theft.
As soon as you make a claim, your insurance company will begin scrutinising your circumstances in order to find a reason to pay you as little as possible.
They will work with a team of experts who will look for any signs you may not have completely complied with the terms of your policy, which could invalidate your claim.
Our experts can help you get proper compensation and speed up the process of getting your business back on track. They have years of experience handling insurance claims for all types of businesses and have successfully negotiated many settlements.
As soon as you contact us, we will meet with you to understand your circumstances and our team of experienced in-house experts will begin working to:
At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
How to respond to a Loss Adjuster
Why they ask
This is to compare your version of events against your policy coverage and timelines.
Smart answer
Always stick to the facts. Avoid speculation or emotional exaggeration.
With a loss assessor
A loss assessor will help you structure your account clearly so you don’t over- or under-share.
How to respond to a Loss Adjuster
Why they ask
They’re basically verifying if the event falls within your coverage period.
Smart answer
Be as specific as possible with the date and time.
Avoid
'I think it was last week sometime...'
Tip
A loss assessor will ensure that this matches other documentation, like alarm logs or photos.
How to respond to a Loss Adjuster
Why they ask
They want to confirm the circumstances and establish liability or negligence.
Smart answer
Answer honestly and clearly, and mention if others were present.
Tip
If others witnessed the event, a loss assessor may advise collecting statements from them to bolster your claim.
How to respond to a Loss Adjuster
Why they ask
They want to validate the items you’re claiming for.
Smart answer
Where possible, provide receipts, invoices, photos or warranty documents.
No receipts?
No stress, a loss assessor may be able to help you establish the value using alternative methods.
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...