Choosing Harris Balcombe means choosing a partner with a solid foundation of expertise, a commitment to transparency, and a dedication to staying at the forefront of industry advancements.
Harris Balcombe’s award-winning team has a combined experience of more than 140 years, which is unmatched by any other insurance claim consultancy in the UK.
From initial assessment to final resolution, Harris Balcombe are well-versed in navigating the complexities of the industry, ensuring that you receive the best advice and support when you need it the most.
Your needs are at the heart of everything we do. We prioritise clear communication, transparency, and bespoke solutions to ensure your peace of mind throughout the claims process.
With a history of successful outcomes and satisfied clients, Harris Balcombe has built a reputation for excellence. Our track record speaks volumes about our commitment to delivering results and exceeding expectations.
Our 24/7 availability ensures that you receive the quick support you need when you need it, minimising the impact of unforeseen events on your life or business.
Harris Balcombe has cultivated strong working relationships with leading insurance providers. This dynamic enables us to negotiate on your behalf and ensure that your claims are processed fairly and expeditiously.
You can choose how much involvement you want in your claim process. We can meticulously guide you step by step by your side, or entrust us to seamlessly manage the entire process on your behalf. Your choice, our commitment to professionalism and precision.
Contact us today and experience the assurance that comes with having a trusted ally in the complex world of insurance claims.
At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
How to respond to a Loss Adjuster
Why they ask
This is to compare your version of events against your policy coverage and timelines.
Smart answer
Always stick to the facts. Avoid speculation or emotional exaggeration.
With a loss assessor
A loss assessor will help you structure your account clearly so you don’t over- or under-share.
How to respond to a Loss Adjuster
Why they ask
They’re basically verifying if the event falls within your coverage period.
Smart answer
Be as specific as possible with the date and time.
Avoid
'I think it was last week sometime...'
Tip
A loss assessor will ensure that this matches other documentation, like alarm logs or photos.
How to respond to a Loss Adjuster
Why they ask
They want to confirm the circumstances and establish liability or negligence.
Smart answer
Answer honestly and clearly, and mention if others were present.
Tip
If others witnessed the event, a loss assessor may advise collecting statements from them to bolster your claim.
How to respond to a Loss Adjuster
Why they ask
They want to validate the items you’re claiming for.
Smart answer
Where possible, provide receipts, invoices, photos or warranty documents.
No receipts?
No stress, a loss assessor may be able to help you establish the value using alternative methods.
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...