Ruxley Manor Garden Centre
COMMERCIAL FIRE INSURANCE CLAIM
The fire occurred in April 2009, and caused significant damage to the structure.
Location
Kent
The Incident
The fire occurred in April 2009, and caused significant damage to the structure as well as the fixtures and fittings, with some rendered completely unusable. All stock in the warehouse was destroyed, and much stored in the retail area was also badly affected, creating the potential for considerable disruption to trade.
Our Response
We were appointed to prepare the settlement while the fire was still ongoing, as the client was keen to start trading again as soon as possible. As the loss occurred close to the run-up to the lucrative Christmas season, we also helped the client submit a claim under the increased cost of working section of the policy. We worked on the material damage cover, and were able to advise Ruxley on the complex issues that arose because the building was on green belt land, negotiating and managing the rebuilding work that followed demolition.
The Outcome
Our assembled specialists negotiated a substantial payment from the insurer within the first few weeks, enabling Ruxley to instate measures that meant they could continue trading. These included emergency safety works that permitted the usage of the remaining sales areas, and disguised the extent of the damage. A temporary building was constructed on the site to house replacement stock and that due for dispatch from the shop.
Thanks to our negotiations, Ruxley were also able to create an alternative to the usual Christmas grotto attraction as well as other features, and our team made sure these were covered by the increased costs of working claim. Our assistance minimised the disruption to trade, and ensured ongoing support and goodwill from their customers.
START YOUR CLAIM
READ LATEST NEWS
REASONS WHY PEOPLE CHOOSE US
At this point, you would hope that your insurance company is there to help but unfortunately this is not the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
It'S EASY TO START YOUR CLAIM WITH US ...
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...