Do You Have Proof of Ownership or Receipts?

(Part of the Insurance Claims Advice Hub – Loss Adjuster Questions Answered)

How to respond to a Loss Adjuster - Do you have proof of ownership or receipts?

How to respond to a Loss Adjuster

Do you have proof of ownership or receipts?

Why they ask

They want to validate the items you’re claiming for.

Smart answer

Where possible, provide receipts, invoices, photos or warranty documents.

No receipts?

No stress, a loss assessor may be able to help you establish the value using alternative methods.

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At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.

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