House Fire in Leeds
DOMESTIC FIRE INSURANCE CLAIM
Our client suffered fire and smoke damage to the ground floor of their property following a kitchen house fire.
The Incident
The family were awoken during the night by their smoke alarm which alerted them to the danger and evacuated immediately. When Harris Balcombe were appointed we took over the claim by liaising with insurers and arranging for specialist restoration and building contractors to attend.
There was a difficult period of negotiation with insurers to ensure that our client’s claim settled with optimum results, as the initial reinstatement suggestions by insurers were far from what was required and what they were entitled to.
Insurer’s initial proposal was that the kitchen smoke damage could be cleaned and restored. However, following action by Harris Balcombe a new kitchen was negotiated as well as ground floor redecoration.
In addition Harris Balcombe negotiated settlement of a contents claim, the additional expenses incurred by the client and a sum in compensation for errors made by the insurer’s adjuster.
START YOUR CLAIM
INCIDENT
What happened?GREAT
How would you like us to contact you?NEARLY DONE
Please enter your detailsTHANKS
REASONS WHY PEOPLE CHOOSE US
At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
-
Over 5000
Successful ClaimsAs the UK’s leading insurance claims consultants, you can be confident you have the best team on your side -
Best AssessorsUnlike other parties involved in the claims process, you are our sole priority
-
Minimise StressKeep stress to a minimum by managing all aspects of the claims process
-
Get your entitlementGet the compensation you are entitled to by negotiating with insurers on your behalf
-
Get your life backGet back to normal life as quickly as possible by organising any support you need
- SWIPE RIGHT
INSURANCE CLAIM CUSTOMER REVIEWS
See Reviews-
John & Karen O'MalleyHigh quality and caring service from Jonathan Ingham at Harris Balcombe.In December 2022, the water tank in our attic burst and flooded our house while we were away for Christmas. We had never made an insurance claim in our lives, and had trusted that the insurance company would take care of everything for us. How wrong we were!! Practically nothing happened for the following eight months, and the house was deteriorating rapidly. We were at the end of our tether.
Fortunately, a friend told us to contact Harris Balcombe. From the moment Jonathan Ingham took over, he was just wonderful. He got the claim moving straight away. He was so supportive and sympathetic, as well as extremely professional and efficient. He always kept us informed of what was happening, and advised us when needed. At such a distressing time, his support and honesty was so comforting to us. We knew that we could trust and depend on him completely. We are so grateful to him for guiding us through such an awful experience. We cannot thank you enough Jonathan, for your caring and sympathetic manner.
We would highly recommend Harris Balcombe.
Review originally posted on Trustpilot – shared with permission -
Rami ClifProfessional and successful loss adjusters...The insurance company were arguing that I was in breach of their contract on several points and i almost gave up on a fire claim. Samantha and her team gave me the reassurance and confidence to keep perusing. Samantha was quick to reply and helped articulate my position as a new to the property business landlord. When under tremendous financial pressure Harris Balcombe came through and argued well for the correct figure needed.
Professional team and support, I highly recommend.
Review originally posted on Trustpilot – shared with permission -
Janet DouglassCannot fault this company they were...excellentCannot fault this company they were recommended by A friend and was the best advice we have ever received.Johnathan Ingham dealt with our claim along with Emma. We had a flood and the loss adjuster was a nightmare to deal with.Johnathan was a great source of support at this stressful time returned all our calls and emails however trivial kept us updated on the progress of our property also the other firms that came along and put our home back together we’re excellent.cannot recommend this company highly enough thank you to all involved.Janet & Brian
Review originally posted on Trustpilot – shared with permission -
Michael CooperI was so impressed with the management...I was so impressed with the management of my insurance claim . I had a devastating fire in my flat, November 2023 It nearly killed my sister and was the most traumatic event I have experienced in my 74 years alive. This company did a superb job in resolving all the issues . The team was headed by Alex Balcombe and George Holloway dealt with the structural claim and Jonathan Ingram the contents claim They did a great job, supportive and professional and achieved an excellent result . Particular thanks to Jonathan for his compassion and skill in dealing with me when I was at a very low ebb. Thank you all for your support and skill when it was most needed by me.
Review originally posted on Trustpilot – shared with permission - SWIPE RIGHT
It'S EASY TO START YOUR CLAIM WITH US ...
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at info@harrisbalcombe.com. Or simply click the button below ...