On the 19th August 2014 a serious fire started in a family MPV which was parked on the driveway of a domestic property.

The vehicle had been converted to LPG and this fuelled the intense fire which then spread through the garage and into the property.

It took several fire appliances over 3 hours to bring the blaze under control, but unfortunately the house was completely gutted.

House fires are a common occurrence, and as you would imagine the owner felt extremely vulnerable and overwhelmed with what had to happen next.

Harris Balcombe were appointed by her to take control of the situation and liaise with the insurance company and their representatives.

Essentially the property required full reinstatement which began with the debris being removed and the property being stripped right back. A new roof was required as well as a whole new upper floor. The schedule of reinstatement was extensive and the clients have been very involved in the rebuild and have enjoyed the process of choosing new layouts and features. The property is being beautifully restored with excellent craftsmanship and attention to detail.

Regarding the claim, insurers were determined to keep costs to a minimum. Our value of reinstatement was nearly £15,000 apart from insurers. There was extensive negotiation on these costs and HB were determined to ensure that our client was covered for everything they were entitled to.

The owners of the property are absolutely delighted with the progress made so far and the level of professionalism shown by all the HB team.