Industrial & Manufacturing

Dannielle Douglas was our contact with Harris Balcombe when my son, who has a brain injury, accidentally set his house on fire. It is no exaggeration to say we simply could not have managed the complicated insurance claim without her help. She dealt directly with the insurers, who could not have been more unhelpful and took months to agree a settlement, despite the fact that my son was fully insured; fought tooth and nail to get full compensation; and organised the rebuilding once it was agreed.
Dannielle was also exceptionally kind and patient with my son, who was considerably traumatised by the whole experience, and as well as replying to all his queries kept the rest of the family fully updated with the progress of the claim.
Based on our experience with Dannielle, I would wholeheartedly recommend Harris Balcombe to assist with insurance claims.

Review originally posted on Trustpilot – shared with permission

I have used Harris Balcombe’s services on more than one occasion now. The last occasion was a complicated claim. I found their level of service and expertise of great value. Well worth leaving it to the experts.

Review originally posted on Trustpilot – shared with permission

Harris Balcombe always respond promptly. They show concern and were always extremely helpful.

Review originally posted on Trustpilot – shared with permission

Almost three years ago, the house my brother and I inherited from our father caught fire. At the time I was caring for my wife, who had been diagnosed with MND. Harris Balcombe contacted me and said they would manage the insurance rebuild process. And that’s exactly what they did — friendly, no fuss, thorough, patient (and believe me, the insurance company behaved like total idiots, taking seven months to accept the claim, which required a lot of patience).
Once that was accepted, they engaged surveyors, managed the inevitable pushback from the insurers as to what should and shouldn’t be done, then tendered for rebuild, engaged contractors, and finally helped tie up the loose ends which were always going to happen.
A big thanks to HB in general, and Jonathan Ingham in particular. I would never have been able to do this.

Review originally posted on Trustpilot – shared with permission