Mark has been negotiating and managing domestic and commercial material damage claims for over 15 years, and is a member of the Chartered Insurance Institute.
With an extensive 27-year tenure in the insurance industry, Mark commenced his career as a claims handler at McLaren Toplis, then Crawford & Company before joining Harris Balcombe 19 years ago as a Trainee Loss Assessor.
Mark is an experienced loss assessor specialising in major and complex material damage losses. With a focus on commercial customers, whilst also having vast experience with domestic clients, he excels at assessing and documenting the extent of large and complex losses and negotiating with insurance companies and their appointed representatives.
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At this point, you would hope that your insurance company is there to help but unfortunately this is not the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
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