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How to Speed Up Insurance Claims

30th May 2015

Why are insurance claims so complicated?

Two reasons. First, no two claims are ever the same, which means that every case involves a long process of investigation, coupled with endless re-readings of extremely complicated policy documents.

Second, though they ostensibly exist to provide you with a safety net, insurance companies aren’t very fond of paying out any money. They’ll think nothing of letting claims drag on for months, doing all they can to ensure that the settlement you receive is as small as possible. And if they can get away with paying you nothing, even better.

Luckily, there are things you can do to speed up your insurance claim. And at the very least, if you can’t force things to progress any faster, you can at least take action to ensure that you receive the settlement you deserve.

Be Prepared

If you want things to progress smoothly, you’ll need some strong evidence to back up your claim. If you’re insuring valuables, ensure that you keep the receipts, and take lots of photos so you can prove their condition. Also make sure that your policy documents are safely stored in a place where you can quickly and easily access them should you ever need to make a claim.

If you didn’t take these steps, then the bad news is that your claim is probably going to take some time to process. But don’t despair – it’s not too late to take action.

Check Your Policy

Before you file your claim, it’s imperative to ensure that you’re actually covered for the loss you experienced. So take some time to carefully read through your policy. You’ll likely find that it’s full of loopholes, overly complex legalese, and get-out clauses – but among the mess, you may find that you’re not covered after all.

While this would doubtlessly be frustrating, at least you’ll have saved yourself the considerable hassle associated with conscientious insurance claims. But if you find that you have got a case on your hands, then it’s now time to make your claim.

Be Thorough

Provide as much information as you can. If you provide your insurer with insufficient information, prepare to see your claim grind to a halt as they dedicate themselves to gathering the evidence you did not provide.

Be a Nuisance

Ann Robinson used to close episodes of Watchdog by urging viewers to “make a fuss”.

If you want to speed up your insurance claim, you’ll have to channel your inner Ann Robinson.

Persistent voices tend to receive good settlements, so take every opportunity you can to enquire about the progress of your claim – even if it means calling your insurer every single day.

If they want to make things difficult for you, then why shouldn’t you make things difficult for them?

Get Somebody on Your Side

If all this sounds like hard work, that’s because it is.

When you submit an insurance claim, whether it’s related to fire, flood, theft, or otherwise, you’ll have enough on your plate as is. The last thing you want is to have to deal with endless paperwork and unscrupulous insurers.

You’re going to need somebody on your side.

A Harris Balcombe loss assessor will be the only party in the process who can be trusted to act solely with your best interests in mind. And the sooner you contact us, the more help we can be.

Our service includes:

  • Preparing, presenting, and negotiating your claim
  • Gathering all necessary evidence to support your claim
  • Organising any and all required repairs and renovations, and arranging for alternative accommodation where necessary
  • Coordinating your insurer and their loss adjusting to ensure that you receive the settlement you deserve

Contact us now for more information on any aspect of insurance claims. For a free consultation, call our 24/7 helpline on 0844 544 1699.

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REASONS WHY PEOPLE CHOOSE US

At this point, you would hope that your insurance company is there to help but unfortunately, this is not always the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.

  • Over 5000
    Successful Claims
    As the UK’s leading insurance claims consultants, you can be confident you have the best team on your side
  • Best Assessors
    Unlike other parties involved in the claims process, you are our sole priority
  • Minimise Stress
    Keep stress to a minimum by managing all aspects of the claims process
  • Get your entitlement
    Get the compensation you are entitled to by negotiating with insurers on your behalf
  • Get your life back
    Get back to normal life as quickly as possible by organising any support you need
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INSURANCE CLAIM CUSTOMER REVIEWS

See Reviews
  • Chris Bennett
    A wonderful service
    Dannielle Douglas was our contact with Harris Balcombe when my son, who has a brain injury, accidentally set his house on fire. It is no exaggeration to say we simply could not have managed the complicated insurance claim without her help. She dealt directly with the insurers, who could not have been more unhelpful and took months to agree a settlement, despite the fact that my son was fully insured; fought tooth and nail to get full compensation; and organised the rebuilding once it was agreed.
    Dannielle was also exceptionally kind and patient with my son, who was considerably traumatised by the whole experience, and as well as replying to all his queries kept the rest of the family fully updated with the progress of the claim.
    Based on our experience with Dannielle, I would wholeheartedly recommend Harris Balcombe to assist with insurance claims.

    Review originally posted on Trustpilot – shared with permission
  • Roy Sandler
    Highly recommended
    I have used Harris Balcombe’s services on more than one occasion now. The last occasion was a complicated claim. I found their level of service and expertise of great value. Well worth leaving it to the experts.

    Review originally posted on Trustpilot – shared with permission
  • Dovid Muster
    Extremely helpful
    Harris Balcombe always respond promptly. They show concern and were always extremely helpful.

    Review originally posted on Trustpilot – shared with permission
  • Thackray
    How to get a house rebuild under insurance without stress
    Almost three years ago, the house my brother and I inherited from our father caught fire. At the time I was caring for my wife, who had been diagnosed with MND. Harris Balcombe contacted me and said they would manage the insurance rebuild process. And that’s exactly what they did — friendly, no fuss, thorough, patient (and believe me, the insurance company behaved like total idiots, taking seven months to accept the claim, which required a lot of patience).
    Once that was accepted, they engaged surveyors, managed the inevitable pushback from the insurers as to what should and shouldn’t be done, then tendered for rebuild, engaged contractors, and finally helped tie up the loose ends which were always going to happen.
    A big thanks to HB in general, and Jonathan Ingham in particular. I would never have been able to do this.

    Review originally posted on Trustpilot – shared with permission
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